RESERVATIONSReservation in advance is required. We do accept same day reservations, but we must be contacted first.
MINIMUM AGE
All guests must be a minimum of 25 years of age or be accompanied by at least one parent or guardian.
MINIMUM STAY REQUIREMENTS
Weekend stays require both Friday and Saturday nights. During the week (Sunday-Thursday) single night stays are available. If requesting a Thursday-Friday or Saturday-Sunday weekend stay, both nights will be charged at the weekend rate.
PAYMENT
Full payment is required at the time of reservation. Visa, Master Card & Discover are the only credit cards accepted at this time. We also accept money orders and cashiers checks. Taxes are 6% additional. A confirmation letter, map/directions and a welcome letter will be mailed to you after we've received full payment.
CANCELLATIONS
If cancel > 2weeks prior to stay 90% refund
If cancel < 2 weeks prior to stay 50% refund
If cancel < 72 hours prior to stay No refund
In the event of an early departure for any reason, we cannot give any kind of refund.
CHECK-IN
You may arrive at your cabin anytime after 4:00 PM. A combination lockbox containing the keys is mounted next to the door. A confirmation letter containing the key lockbox code will be mailed to you prior to your arrival. We work diligently to have your cabin ready for you right at 4:00 PM, but there are rare occasions when additional cleaning may be required or when your hot tub may not be fully heated until later that night. There is no refund in these situations.
CHECK-OUT
Check-out is by 11 AM. Please do the dishes, tidy up and pull the sheets off the bed. The keys can be left on the table or placed back in the lockbox. If keys are placed back in the lockbox, please turn the numbered dials off of the unlock code to securely lock the box. Please make sure all cabin doors are locked.
HOLIDAYS
Holidays are charged at the weekend rate. Monday holidays always have a three night minimum stay requirement (Fri-Sat-Sun nights). Night stays on the eve of the following holidays are subject to weekends rates: New Years, Memorial Day, Labor Day, and Christmas, as well as night stays on Thanksgiving, Christmas and Fourth of July.
PETS
With approval, we'll allow 1 adult pet weighing 45 lbs. or less in Settler's Hollow Cabin and Ridgeview Cabin, and 1 adult pet weighing 25 lbs. or less in the Bellwoode Cabin for an additional $35 length of stay fee. Pets over 45 lbs. are not accepted. No pets are allowed in any other cabin.
Pets are NOT allowed to be left in the cabin alone unless caged. Pets MUST BE house trained and kept off beds and furniture. No puppies (they chew on furniture).
SMOKING
Smoking is NOT allowed inside the cabins, but you are welcome to smoke outside or on the deck. Ashtrays are provided for your use.
DAMAGES
We reserve the right to charge your credit card for any damages or excessive cleaning from your stay. If you notice any problems upon arriving, please let us know right away to avoid any damages being charged to your account.
VISITORS
Guests are NOT permitted to invite visitors to their cabin. Only paying guests are allowed on our property.
PARTIES/REUNIONS
Due to space constraints and the increased likelihood for damage, we do not rent multiple cabins to the same group or family for reunions or parties. If you engage in party-like behavior or consume alcohol excessively during your stay, you will be prohibited from returning, and will be held responsible for any damages.
AMENITIES
Occasionally appliances, hot tubs, fireplaces, etc. can malfunction. We will service and restore these amenities as quickly as we can, but will not make any rental concession for time without these items. Likewise, loss of electricity, water, or other "Acts of God" that are outside of our control will not result in a refund of any monies paid. Due to cleaning and servicing, hot tubs are sometimes not up to full temperature at the time of your arrival and may need several hours to heat. We ask that you follow all guidelines and policies regarding use of amenities in order to keep them functioning at peak efficiency.
LEFT BEHIND ITEMS
Personal items left in a cabin after your departure are not automatically returned to you. You will need to call us and let us know of your wish for us to ship the item(s) to you. You are responsible for any shipping charges.

